We care when we guard your property
Over the past 3 plus months, Care Guard Security Ltd have remained opened for both emergency and urgent work ensuring that properties and occupants remain secure and protected.
Now, with lockdown easing, effective from 29th June 2020 we are able to return to near normal working levels increasing to full capacity during July.
During this time and for the foreseeable future, we will continue our efforts to protect and support both our staff and customers, many of whom are front line and key workers.
For customers on service contract, Emergency support is available 24/7 as always and we thank those customers who have renewed their service contracts enabling and assisting our business to continue offering support during this crisis.
For other calls, with effect from 29th June, we are extending our office hours further from 09.00 to 16.00 Monday to Thursday and 09.00 to 13.00 Friday for telephone calls although we temporarily remain closed to visitors and reps unless by appointment.
If you have an urgent request for our services including new installations, non service contract breakdowns and extra work, please call during this time or email at info@careguard.co.uk outlining the work needed. If your call is not answered immediately, please leave a message as with potentially reduced staff, we may be on other calls.
In the event that you need an engineer or surveyor to attend, we will apply risk assessment measures, adopt necessary safe distancing as recommended by PHE, HSE and government advice and where practicable, comply with other specific procedures requested by you, the customer. Our intention is to continue to observe the 2m rule even though this is being relaxed in other areas.
On behalf of Jackie and myself, I would like to thank you and also our fantastic team of dedicated engineers and office staff who have kept the business running and our wonderful customers and friends for your continued support and understanding at this time.
Should you require any help or further information please do not hesitate to call 01962 708119. Lastly and although frequently said, please keep yourselves safe and secure for when we can fully resume normal service.
Kind regards,
Bob Ward
Managing Director
We care when we guard your property
Over the past 3 plus months, Care Guard Security Ltd have remained opened for both emergency and urgent work ensuring that properties and occupants remain secure and protected.
Now, with lockdown easing, effective from 29th June 2020 we are able to return to near normal working levels increasing to full capacity during July.
During this time and for the foreseeable future, we will continue our efforts to protect and support both our staff and customers, many of whom are front line and key workers.
For customers on service contract, Emergency support is available 24/7 as always and we thank those customers who have renewed their service contracts enabling and assisting our business to continue offering support during this crisis.
For other calls, with effect from 29th June, we are extending our office hours further from 09.00 to 16.00 Monday to Thursday and 09.00 to 13.00 Friday for telephone calls although we temporarily remain closed to visitors and reps unless by appointment.
If you have an urgent request for our services including new installations, non service contract breakdowns and extra work, please call during this time or email at info@careguard.co.uk outlining the work needed. If your call is not answered immediately, please leave a message as with potentially reduced staff, we may be on other calls.
In the event that you need an engineer or surveyor to attend, we will apply risk assessment measures, adopt necessary safe distancing as recommended by PHE, HSE and government advice and where practicable, comply with other specific procedures requested by you, the customer. Our intention is to continue to observe the 2m rule even though this is being relaxed in other areas.
On behalf of Jackie and myself, I would like to thank you and also our fantastic team of dedicated engineers and office staff who have kept the business running and our wonderful customers and friends for your continued support and understanding at this time.
Should you require any help or further information please do not hesitate to call 01962 708119. Lastly and although frequently said, please keep yourselves safe and secure for when we can fully resume normal service.
Kind regards,
Bob Ward
Managing Director